Decision support system for conflict diagnosis in personnel selection
نویسندگان
چکیده
A decision support system (DSS) is discussed here. It was developed to analyze the interpersonal behavior of members of a work team; they are tested while interacting in a set of situations simulating a daily working session. By comparing the reactions of each member, it is possible to assess the members' working style compatibility. The system can, therefore, be con®gured to test speci®c features of interpersonal behavior, such as potential con ̄ict factors; these can then be used to assess the effect of adding a member to a team during personnel selection. Field tests have showed that the system can satisfactorily predict potential con ̄icts within a group. # 1999 Elsevier Science B.V. All rights reserved.
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عنوان ژورنال:
- Information & Management
دوره 36 شماره
صفحات -
تاریخ انتشار 1999